Driving Digital Transformation in SME Manufacturers & Industrial Services

Organisations in all sectors are investing in digital transformation projects to remain competitive and meet ever-increasing customer expectations.

But, 70-90% of digital transformation projects fail. Why? The main reasons are down to the people.

Evolution Transformation specialises in supporting SME manufacturers and industrial service businesses navigate a path to successfully transform their systems and processes, through their people. These changes are fundamental to making significant improvements in customer experiences and reducing costs.

We provide a bridging role between digital transformation plans and delivery. At Evolution Transformation, we use our real-world business management and change management experience to guide best practice transformation.

We specialise in providing programmes of Transformation Mentoring, designed for leaders who are critical to the success of your transformation journey. Evolution Transformation can also work with your organization on a project basis as Consultants to support the entire transformation process, or specific stages along the way.

If you’d like to get your digital transformation working.

If you’d like to get your digital transformation working.

Next: People-led Digital Transformation ↓
Digital Transformation Discussion at Sales Force Conference

People-Led Digital Transformation

Why do 70-90% of digital transformation projects fail?

The main reason that digital transformation projects fail are the people.

"Humans are the problem. And the solution."

(Dr. Corrie Block stated in Forbes)

Consider Mentoring to Develop your Teams

In most businesses, it is people who make the difference between success and failure. In recent years, it has become increasingly difficult to attract talent, so retaining and developing your current team has become crucial to success.

With our mentoring service, your team will gain confidence, expertise, agility, and competence to meet today’s and tomorrow’s strategic objectives.

Through our mentoring service, we empower the leaders of your transformation to design and deliver people-led change strategies based on the following convictions:

  • People evolve they do not transform: Evolution requires knowledge and experience. We will help your leaders create training programs that expand and increase your people’s knowledge of the tools and systems used to transform the organization. Our team will also help you break down the transformation into stages so everyone knows how it’s going to be achieved. In order to gain experience, we’ll help you develop proof of concept models that allow your people to actively participate in the solution development and own it.
  • People-led change is easier when people feel secure: your change management strategy needs to engage all your people, regardless of their experience or work preferences. This encourages your teams to embrace new technologies and processes, rather than be threatened by them. Let us guide you on tools and options to create a change strategy that’s inclusive for all your people.
  • Successful digital transformation projects depend on breaking down functional barriers and focusing on your customers: if not, your teams may continue using the same old processes and outdated systems, and your transformation project will fail. Our service will help you to develop effective cross-functional teams that understand the whole process.
  • People are the key to sustainable competitive advantage: building the capability to deliver transformation strategies will become a source of competitive advantage. When you empower everyone to participate in the transformation, they’ll unleash their creativity and support a step change in innovation within your company. We can help you really transform your business.

If you’d like to get your digital transformation working.

If you’d like to get your digital transformation working.

Next: Collaborations ↓
Pam Shields on Discussion Panel at Sales Force Conference - Evolution Transformation

Collaborations

Daniel Simkin

Daniel has spent the past decade working in digital transformation for technology leaders IBM & SAP, with the past 5 years spent in the Salesforce ecosystem working for 4C.

In this time at 4C, Daniel worked with 80+ clients from SMB to global enterprises.

David Okpala

David has spent the past 8 years in Salesforce project delivery. After starting out as an SMB Salesforce Admin at 4C, David rose through the delivery ranks delighting customers all the way.

He eventually became head of the entire UK Delivery Practice at Wipro, spanning multiple global enterprises.

Dr Paul Turner

Dr Paul Turner is an internationally recognised Consultant and Coach working across Business, Sport and Academia with expert knowledge and a wealth of experience.

Paul has a strong track record of success as a Commercial and HR Executive in the financial services sector. As an HRD he was recognised as Best International HR Executive, Top 40 UK HR Power Players List, Top 100 Most Influential UK HR Directors List and HR UK Director of the Year Award Finalist. Paul is a graduate and Chartered Fellow of the CIPD.

Since moving into consultancy, sport and academia in 2007, Paul has worked with more than 150 companies and over 5,000 executives, professional elite athletes and universities across the world.

Sector Specialisms

Industrial Services and Manufacturing businesses face unique challenges that make transformation more challenging.

Evolution Transformation can support you to navigate a path from complex legacy systems to simplified systems, capable of providing a more efficient, seamless service for your customers and your teams.

We can tailor our approach to fit within your operational and competitive environments, since we have experience serving a range of Industrial clients, including businesses in Aggregates, Waste & Recycling, Logistics, and a number of Manufacturers.

Our mentoring and consultancy supports the transformation of the entire customer journey, including commercial, centralised, and field-based operations. Organisations in all sectors are investing in transformation projects to remain competitive and meet ever-increasing customer expectations.

Next: About ↓
Digital Transformation Consultants for SME Manufacturers & Service Companies

About

Pam Shields MBA, BCS Business Analysis Practitioner,
APMG Project Management Practitioner

Pam Shields, founder of Evolution Transformation, has 25 years’ experience in B2B industrial service leadership; most recently she served as Service Director and General Manager at Avery Weigh-Tronix (2012 – 2023).

Originally from an HR background within Financial Services, she transitioned to B2B industrial service leadership in 1998. Over the course of her career, she has led business units with revenues of up to $53 million and teams of over 800 employees.

In the past five years, she has successfully led Avery’s digital transformation journey from disconnected legacy systems to aligned cross-functional workflows, capable of meeting the expectations of 4000 customers.

In the real world of manufacturing and industrial services, Pam’s work on Avery’s transformation gave her valuable insight into the challenges of aligning people and processes with technology:

"Our transformation program began with a clear vision of where we wanted to be, but the journey has been difficult to navigate. It is not surprising that over 70% of digital transformation projects fail because many start on shaky foundations. The most important foundation is having a change strategy that can handle the magnitude of change involved in real transformation."

(Pam Shields, Founder Evolution Transformation)

We like to "think of the digital transformation journey as a relay race of 400 meters rather than a single sprint of 100 meters."

(Forbes)

Pam Shields on Panel at Digital Transformation Salesforce Conference - Evolution Transformation
Pam Shields on Panel at Salesforce Conference

Evolution Transformation can help you with:

Inclusive People-Led Change Strategy - Evolution Transformation

Inclusive, People-Led Change Strategy

Evolution Transformation brings a people-led approach to transformation projects. We break down the project into a staged journey that ensures your team understands each phase and sees the benefits of the new systems quickly.

The change plan will serve as the cornerstone of your transformation journey and will consider all stakeholders perspectives.

No matter what their function is, how technical they are, or how much experience they have, everyone on your team will be able to contribute to the transformation and drive it forward through your change plan.

Benefits Roadmap for Digital Transformation - Evolution Transformation

Benefits Roadmap

In support of your vision, we will develop a staged roadmap with you.

Using the 80/20 Pareto Principle, the roadmap will prioritize the benefits that will have the greatest impact and return on investment. We’ll focus on the areas that deliver ‘80%’ of the transformation, particularly those that deliver the most benefits to your P&L.

This will then release more funding for later phases in the transformation roadmap.

Celebrating - Delivering the Benefits of Transformation - Evolution Transformation

Delivering The Benefits

We can help you define the requirements for your systems and processes, as well as associated success criteria, ensuring that the benefits and the governance process for the project can be seen clearly.

Then, once you have defined your requirements, we will assist you in selecting the most cost-effective software that will meet those requirements and supports your business goals.

As part of our services, we will also help you design and build the team that will deliver the project, including the selection and management of partners.

Book Free Mentoring Session

Send us your details with a brief outline of how we can help with your transformation journey.







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    Pam Shields, Founder of People-Led Digital Transformation Consultants, Evolution Transformation
    Pam Shields - Founder Evolution Transformation